Recommendation 6.1.2 Paper-based forms provided by an agency are made available on its web site
The New Zealand Web Standards 2.0 were released in March 2009 and replace the previous version, the New Zealand Government Web Standards 1.0 (below). See Meeting the standards for more information.
The Recommendation
Recommendation 6.1.2 Paper-based forms provided by an agency are made available on its web site
Guide to this recommendation
Traditional printed forms are now available electronically on most government web sites. They are either electronic replicas of the printed form (e.g. PDFs), designed to be downloaded and printed, or forms that are completed on-screen and submitted online. A form designed to be completed online will be more accessible than one that can only be printed.
Forms should be updated online when their paper-based version(s) is/are modified, or removed and/or archived when the paper-based equivalent is removed.
Rationale for this recommendation
A desirable goal for e-Government within the NZ Government is to have as much functionality available to a user via an agency’s web site(s) as can be made possible. This includes having forms available on the web site.
It is acknowledged that it would be an unreasonable mandate to request an agency to identify every form it has and make all available on its web site(s).
